NETWORK MANAGEMENT SERVICE PLANS
SILVER
$299/PER NETWORK PER MONTH
- Unlimited Phone Support
- Annual Technology Plan
- Router Management
- Firewall Management
- VPN Administration
- ISP Management
- Online Client Access
- Monthly Server Health Report
- X
- X
- X
- X
- Additional Satellite Office(s) +$150/office
GOLD
$399/PER NETWORK PER MONTH
- Unlimited Phone Support
- Annual Technology Plan
- Router Management
- Firewall Management
- VPN Administration
- ISP Management
- Online Client Access
- Monthly Server Health Report
- Assigned Senior Engineer
- After Hours Support*
- X
- X
- Additional Satellite Office(s) +$150/office
PLATINUM
$499/PER NETWORK PER MONTH
- Unlimited Phone Support
- Annual Technology Plan
- Router Management
- Firewall Management
- VPN Administration
- ISP Management
- Online Client Access
- Monthly Server Health Report
- Assigned Senior Engineer
- After Hours Support*
- Unlimited On-Site Support**
- Offsite VPN Setup & Support
- Additional Satellite Office(s) +$150/office
After Hours Support* is Monday through Friday from 6pm – 8am, Saturday and Sunday.
* Silver level after-hours support billed at $180/hr
** Silver & Gold level On-site support hours are based on number of workstations:
-
5-10 workstations: 5 On-site hours per month
-
11-15 workstations: 10 On-site hours per month
-
16-20 workstations: 15 On-site hours per month
-
21-30 workstations: 20 On-site hours per month
-
30-50 workstations: 32 On-site hours per month
-
50+ workstations: TBD
Additional On-site support hours will be billed at the discounted hourly rate ($120/hr)
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