WORKSTATION MANAGEMENT SERVICE PLANS

SILVER

$45/PER PC PER MONTH
  • Unlimited Phone Support
  • Unlimited Remote Control Assistance
  • Anti-Virus Administration
  • Windows Update Patching
  • Online Client Access
  • Monthly Server Health Report
  • X
  • X
  • X

GOLD

$55/PER PC PER MONTH
  • Unlimited Phone Support
  • Unlimited Remote Control Assistance
  • Anti-Virus Administration
  • Windows Update Patching
  • Online Client Access
  • Monthly Server Health Report
  • After Hours Support*
  • X
  • X

PLATINUM

$65/PER PC PER MONTH
  • Unlimited Phone Support
  • Unlimited Remote Control Assistance
  • Anti-Virus Administration
  • Windows Update Patching
  • Online Client Access
  • Monthly Server Health Report
  • After Hours Support*
  • Annual Lunch & Learn Meeting
  • Unlimited On-site Support**

After Hours Support* is Monday through Friday from 6pm – 8am, Saturday and Sunday.

* Silver level after-hours support billed at $180/hr

** Silver & Gold level On-site support hours are based on number of workstations:

  • 5-10 workstations:      5 On-site hours per month
  • 11-15 workstations:   10 On-site hours per month
  • 16-20 workstations:   15 On-site hours per month
  • 21-30 workstations:   20 On-site hours per month
  • 30-50 workstations:  32 On-site hours per month
  • 50+ workstations:     TBD

Additional On-site support hours will be billed at the discounted hourly rate ($120/hr)

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