NETWORK MANAGEMENT SERVICE PLANS

SILVER

$299/PER NETWORK PER MONTH
  • Unlimited Phone Support
  • Annual Technology Plan
  • Router Management
  • Firewall Management
  • VPN Administration
  • ISP Management
  • Online Client Access
  • Monthly Server Health Report
  • X
  • X
  • X
  • X
  • Additional Satellite Office(s) +$150/office

GOLD

$399/PER NETWORK PER MONTH
  • Unlimited Phone Support
  • Annual Technology Plan
  • Router Management
  • Firewall Management
  • VPN Administration
  • ISP Management
  • Online Client Access
  • Monthly Server Health Report
  • Assigned Senior Engineer
  • After Hours Support*
  • X
  • X
  • Additional Satellite Office(s) +$150/office

PLATINUM

$499/PER NETWORK PER MONTH
  • Unlimited Phone Support
  • Annual Technology Plan
  • Router Management
  • Firewall Management
  • VPN Administration
  • ISP Management
  • Online Client Access
  • Monthly Server Health Report
  • Assigned Senior Engineer
  • After Hours Support*
  • Unlimited On-Site Support**
  • Offsite VPN Setup & Support
  • Additional Satellite Office(s) +$150/office

After Hours Support* is Monday through Friday from 6pm – 8am, Saturday and Sunday.

* Silver level after-hours support billed at $180/hr

** Silver & Gold level On-site support hours are based on number of workstations:

  • 5-10 workstations:      5 On-site hours per month
  • 11-15 workstations:   10 On-site hours per month
  • 16-20 workstations:  15 On-site hours per month
  • 21-30 workstations:  20 On-site hours per month
  • 30-50 workstations: 32 On-site hours per month
  • 50+ workstations:     TBD

Additional On-site support hours will be billed at the discounted hourly rate ($120/hr)

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