SERVER MANAGEMENT SERVICE PLANS
SILVER
$299/PER SERVER PER MONTH
- Unlimited Phone Support
- Unlimited Remote Control Assistance
- Unlimited Service Monitoring
- Anti-Virus Administration
- Windows Update Patching
- Hard Drive Space Monitoring
- Print Server Management
- User Account Administration
- File Security Administration
- Online Client Access
- Monthly Server Health Report
- X
- X
- Microsoft Exchange Admin. +$150
- Data Backup Administration +$100
GOLD
$399/PER SERVER PER MONTH
- Unlimited Phone Support
- Unlimited Remote Control Assistance
- Unlimited Service Monitoring
- Anti-Virus Administration
- Windows Update Patching
- Hard Drive Space Monitoring
- Print Server Management
- User Account Administration
- File Security Administration
- Online Client Access
- Monthly Server Health Report
- After Hours Support*
- X
- Microsoft Exchange Admin. +$150
- Data Backup Administration +$100
PLATINUM
$499/PER SERVER PER MONTH
- Unlimited Phone Support
- Unlimited Remote Control Assistance
- Unlimited Service Monitoring
- Anti-Virus Administration
- Windows Update Patching
- Hard Drive Space Monitoring
- Print Server Management
- User Account Administration
- File Security Administration
- Online Client Access
- Monthly Server Health Report
- After Hours Support*
- Unlimited On-Site Support**
- Microsoft Exchange Admin. +$150
- Data Backup Administration +$100
After Hours Support* is Monday through Friday from 6pm-8am, Saturday and Sunday.
* Silver level after-hours support billed at $180/hr
** Silver & Gold level On-site support hours are based on number of workstations:
-
5-10 workstations: 5 On-site hours per month
-
11-15 workstations: 10 On-site hours per month
-
16-20 workstations: 15 On-site hours per month
-
21-30 workstations: 20 On-site hours per month
-
30-50 workstations: 32 On-site hours per month
-
50+ workstations: TBD
Additional On-site support hours will be billed at the discounted hourly rate ($120/hr)
HAVE QUESTIONS?
Call us: (800) 828-3184
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